SHIPPING & DELIVERY

**Customer Notice**

As the world continues to navigate through guidelines and changes that continue to arise, please allow for significant delays and irregular tracking as a result of the ongoing COVID-19 situation. Due to the disruption in transportation routes, many countries have had their postal systems disrupted or even suspended. Current international delivery estimates are around 20 working days or more. For this reason, all international shipments will be shipped with tracking numbers provided. Please do not place an order if you are unable to wait. I politely ask those that have placed orders to wait at least 7 days after the estimated delivery time before contacting us regarding your order. As the gap between processing & shipping times reduces, I will communicate accordingly. I appreciate your patience, thank you.

SHIPPING

You can request an order update by emailing: orders@restomod.ninja

International Orders

Yes, International orders are accepted. Please send an email to info@restomod.ninja to request a shipping quote if you wish to buy any pre-owned automotive products. Please include your mailing address for accuracy.

Estimated Delivery Times

United States: All domestic orders are sent via USPS First Class, which has a delivery estimate of 1-3 business days after dispatch.

International Countries:  For orders outside of the United States, we estimate 10-15 working days after dispatch for delivery, although this may be longer depending on your location and possible customs delays. We are not responsible for any customs fees due (if applicable).

Exceptions: 

  • Custom ordered items and window banners have a fulfillment time of one week 4 to 5 days*
  • Pre-Order products have the delivery details in the product description

What does “Processing” mean?

This means, your order has been received and is waiting in the queue to be processed. Please allow 5  business days before shipment.

What does “Back Order” mean?

This means this item is either “made to order” or is currently in production at a print shop. Processing and delivery times will be between 7 to 10 business days and you will be notified of the estimated delivery date.

I Entered The Wrong Address, Can You Change It?

If your order has already shipped, you will need to contact USPS to try and make the  correction. RestoMod 忍者 is not responsible for shipping details entered by the customers. If your package gets returned, you will need to cover the additional shipping fee for RestoMod 忍者 to ship it out again.

What are “Pre-Order” items?

These are usually brand new and or large scale items that are not yet available.

Small Scale Items: These items are sent into production upon the first order with a delivery date usually ship within 7 business days.

Large Scale items: These items can only be printed in bulk quantities and usually require a minimum order before they are sent into production.

Shipping Charges

United States: Charges are $4 or FREE when you spend over $50

International Flat Envelopes: Charges are $4 or FREE when you spend over $50

International Packages & Boxes: Led kits and large format banners. Charges start from $16

Shipping & Processing Times

We aim to process and ship orders within 4 business days of the order being received, however, please be aware that this may not be possible during extremely busy periods and this does not apply to custom or Made-to-order items.

Please note that orders are not processed over the weekend, all orders from Friday onwards will be processed the following from Monday. We are also closed for federal holidays and the Friday prior to.

Duties/Taxes/Custom Fees

When your order arrives in your country, import duties/taxes/and/or customs fees may be charged. RestoMod 忍者 is not responsible for fees that may be charged.