FREQUENTLY ASKED QUESTIONS

Please read the following FAQ’s before sending a message.

General Questions

Do You Do Sponsorships?

At this time, sponsorships are not being offered.

Why a “.ninja” instead of a “.com” as the domain?

The term “ninja” is broadly used to describes a person with special expertise, skills or interests.

What does Restomod mean?

Restomod can be described as a vehicle that has been restored with the addition of modern, or modified parts that were not on the vehicle when it came from the factory.

Payment Questions

What forms of Payment Do you Accept?

You can pay online using the following payment methods:

  • Mastercard and Mastercard Debit
  • Visa and Visa Debit
  • Paypal
  • Klarna with interest-free installments

Tell me more about Klarna?

  • Klarna is a global payment solutions provider that works with retailers to allow you to split your purchase into 4 payments so you can spread the cost of your purchase over time.
  • Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time!
  • Klarna has no fees, no interest and no credit check.

Is Your Website Secure? Is My Data Safe?

Restomod.ninja is secured by an encrypted SSL certificate, so your personal information is 100% safe. A padlock icon is shown in the address bar next to the URL to indicate a secure connection. No payment information is stored. All payments are handled by the payment gateway you choose at checkout. ie: PayPal, Google Pay, Amazon Payments or Klarna

Social Media Questions

Why Didn’t You Answer My Facebook/Instagram DM About My Order?

RestoMod 忍者 social media profiles are for interacting with followers about their restoration projects and to answer general questions. Order details are no longer discussed over messaging apps or post comments. This is noted in the profile biography. If you have a question about your order please send an email with your name and order number to info@restomod.ninja

We had a DM conversation, happened?

I didn’t forget about you, I just can’t remember your username, therefore I can’t locate our DM conversation. I have just as many flagged, but again there are too many. Because there is no way to properly organize DMs and sort usernames, conversations can get lost in a seas of hundreds. Please follow up with an email to info@restomod.ninja regardless of the time span since our conversation.

Order Shipping Questions