FREQUENTLY ASKED QUESTIONS & FYI’s
Please read the following FAQ’s before sending a message.
Social Media Questions
Why Didn’t You Answer My Facebook/Instagram DM About My Order?
RestoMod 忍者 social media profiles are for interacting with followers about their restoration projects and to answer general questions. Order details are no longer discussed over messaging apps or post comments. This is noted in the social media bio and about sections. DM messages are not secure between users and can be deleted at any time, resulting in no digital paper trail. There is also no means of retrieving order details on a mobile phone. You can ALWAYS follow up an email with a direct message however, If you have a question about your order please send an email with your name and order number to firstname.lastname@example.org Or simply reply to the confirmation email when you first placed your order. (not the order receipt)
We had a DM conversation, happened?
Because there is no way to properly organize large numbers of DMs and sort usernames, conversations can get lost. Feel free to type anything to move your DM conversation to the top of the queue/inbox